Chipotle’s New Mobile App Makes Ordering Real Food
Explore the Chipotle mobile app – your key to fast orders, meal customization, rewards, and exclusive deals for a seamless dining experience!
Imagine while you’re at home binge-watching a good series, all of a sudden something hits you: cravings for food that is best described as the tastiest from the Chipotle menu. First, you’d think of waiting in long lines for your favorite comfort food and getting back to binge-watching the series. Before you think of these lengthy waits and missed hours on your favorite series,
know that the Chipotle Mexican Grill App has changed that! Order whatever you want from Chipotle bowls, burritos, or whatever delicious food suits all your fancy, now that you have the power of ordering your favorites from anywhere and at any time. No standing in long lines, your cravings are safe!
The new way is to order anything you wish with just a few taps, customize the same according to your needs, earn Chipotle rewards, and use promo codes with the Chipotle app that can be downloaded from the Play Store and Apple Store. Once the Chipotle mobile app has been downloaded, you can go through the menu, and select your ingredients, favorite meal, or anything else. Let us check into why it is being used and how to use the app.
Chipotle Mobile App Download

Why Chipotle App Should Be Used?
It is a faster and more convenient way to order food from Chipotle mobile app than standing in long lines. All the benefits, including customization, pickup or delivery, real-time order tracking, special into-called discounts, free delivery options, and promo codes can be availed much more conveniently through the app than with an actual purchase from the store.
It helps you earn and use the Chipotle rewards in addition to saving you time and money. Checking nutrition facts, adding gift cards, and managing catering orders are also possible with the use of this app. Therefore, using the app is beneficial to enjoy your favorite meal.
Evolution Of Chipotle Mobile Experience
There is a huge investment by Chipotle to enhance the mobile app performance. The mobile app was redesigned in 2017 when the company collaborated with Deloitte Digital. It resulted in a more functional and user-friendly interface. Redesigning the app resulted in increased traffic and more mobile orders. It also increased customer satisfaction and app ratings.

What Is Its Industry Impact & Competitor Landscape?
The app is considered a benchmark in the fast-casual dining sector. The features of the app align with industry trends offering convenience, personalization, and exclusive rewards. Besides this, competitors have taken note of it and developing their own mobile apps to improve customer satisfaction and simplify the ordering process.
Ordering From Chipotle App Vs In-Store Purchase!
There is a huge difference between ordering from the app and in-store purchases.
Features | Mobile App | In-store Purchase |
---|---|---|
Ordering Time | Fast & Convenient | Wait In Lines |
Rewards & Discount | Earn and use rewards | Limited deals access |
Customization | Full menu access | Instant decision because of rushy lines |
Payment Option | Gift cards and Apple Pay | Cash and Cards |
Order Tracking | Real-time Tracking | No-Tracking |
Significant Features Of Chipotle Mexican App
Order your food faster, more convenient, and more rewarding with the app. It will save you time, and offer exclusive deals, and free food. Here are the important features of the Chipotle Mexican Grilled app.

Smooth Ordering
You can easily place the order and customization for pickup and delivery to ensure a personal dining experience. Standing in large lines and waiting for your turn is unnecessary. It only takes a few clicks to place the order.
Reward Programs
In-app purchases also give an option to earn rewards and free points. You can redeem the points for food, donations, and merchandise.
Meal Customization
The ingredients can be changed to suit your needs and preferences. It varies from extra guacamole to light rice.
Exclusive Offers
Users can receive special promotions, access to new menu items, and birthday rewards that enhance the customer experience and loyalty. Some app-only deals and promo codes are only available in the mobile apps.
Pickup Options
The app offers mobile pickup shelves and Chipotle access that simplify the pickup process on the go.
Real-Time Tracking
Keep yourself updated with notifications and alerts on order status for pickup and delivery.
Favorite Customization
Chipotle mobile app also allows reordering your favorite meal in just one tap which is a convenient and time-saving way.
Nutritional Information
You are able to gain knowledge about its nutritional value, calories, ingredients, and allergens before placing the order.
Delivery Services
By providing delivery alternatives, the app makes it convenient for users to enjoy their favorite meals in the comfort of their own homes.
How To Use Chipotle Mexican Grill App?
It is a convenient and easy method to use the app. Know the proper way to use it whether you are using it for pickup or delivery to get the maximum convenience.

Step 1: Download The App
Download the app that is available for Android and iOS. After getting installed, you will have to create an account on it. It will help to order your favorite meal, track orders, and earn rewards.
Step 2: Check The Menu
After creating an account, logging in, and checking its menu will be your next. The menu consists of burritos, bowls, tacos, salads, and sides. The app also presents nutrition facts that will help view calories, and ingredients, before placing an order with ease.
Step 3: Customize Your Food
You can customize your meal according to your needs. Whether you want extra meat or additional guacamole, there is no problem. You can customize every ingredient according to your needs. You can also skip the ingredient that is your least favorite.
Step 4: Select Pickup Or Delivery
Pick your choice, receiving the order by pickup or by delivery. If you choose pickup, go to the nearest Chipotle to physically pick up your order while skipping the line. On the other hand, you can also get it delivered to your doorstep.
Step 5: Payment Method
Now is the time to pay for your meal. Make sure a secure checkout. Credit cards, debit cards, gift cards, Apple Pay, and Google Pay are among the available payment options. Adding the gift card to your food app is also available. You can also check the estimated time for delivery and free orders.
Step 6: Track Your Order
There is no need to rely on guesswork. After placing the order, you can also get updated at every step on where is your order and when it will be delivered. You can see food preparation, delivery time, and real-time tracking with it.
Step 7: Earn & Redeem Rewards
The last thing in the Chipotle mobile app is you will get reward points on every purchase. Spending $1 will let you earn 10 points which helps to redeem the free food. It includes chips, guacamole, burritos, and more.
Don’t Get Confused Of Common Issues & Troubleshooting!
Sometimes, you feel frustrated to order from the app because of common glitches and errors. But these errors have simple fixes. Here are some common issues.
- Order Placement Issues
Sometimes, people may encounter problems placing their orders, selecting menu items, adding special instructions, and making payments.
To tackle this issue, the Chipotle application must be updated to its latest version. If the issue persists, it will then require clearing the app’s data and cache. Besides this, the last option is to place the order via its website.
- Order Tracking Issue
Users often face problems like delivery status not updating or the incorrect estimated arrival time.
Its simple solution is to ensure that your location service is enabled and it is better to set it to high accuracy. If still, the tracking issue remains consistent, it is advised to check the delivery provider app and get real-time updates.
- App Crashes
While placing an order or browsing, users face a sudden app closing issue. The simple solution of it is to restart the phone and then clear the app cache. If the issue remains consistent, then you will have to uninstall and reinstall the app.
- Menu Inconsistent
Sometimes, the app shows menu items that are not available in-store. It leads the users to confusion. It is better to understand that menu items vary depending on location. It is advised to check the store details in the app.
- Location Problems
Sometimes, the Chipotle mobile app recognized the wrong address and sent the order to the wrong location. It is better to ensure the location services are turned on. Make sure the address you have added is correct to avoid glitches.
Summing Up!
The Chipotle app enhances the dining experience by integrating advanced technology. It offers features like personalized ordering, reward programs, efficient pickups, and delivery options. The app meets the increasing demand of modern consumers. With the increasing digital landscape, the app undergoes enhancement. It is expected that the app will play an important role in shaping the future of fast and casual dining experiences.